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Airnorth lashed for leaving passengers in the dark after cancelling flight without warning

Airnorth is blaming a employee scarcity for a flight cancellation as distant passengers lash out on the airline for protecting them at the hours of darkness.

Aboriginal well being director Millie Hills was caught up within the chaos and confusion at East Kimberley Regional Airport yesterday and remains to be chasing a proof from the airline.

The Yura Yungi chairperson left Halls Creek at 5am yesterday to catch an 11:30am flight to Perth, by way of Broome, for a well being discussion board.

She arrived on the airport an hour earlier than her flight after which “nothing occurred”.

“There was no-one on the counter — no-one greeted us to inform us what was occurring,” Ms Hills mentioned.

“We sat round ready.

“We by no means obtained any emails or textual content messages from the airline.”

As of Thursday morning the following Airnorth flight from Kununurra to Perth, costing $735, was not till September 24.

An Indigenous woman looks at Indigenous art painted on a car bonnet.
Millie Hills says Airnorth by no means contacted her in regards to the canceled flight.(ABC Kimberley: Ted O’Connor)

‘Actually disappointing’

It’s understood that the cancellation affected staff in a wide range of vital sectors, together with well being and mining.

Ms Hills will drive again to Halls Creek at present and miss the well being convention.

She mentioned any longer she would drive the seven hours to Broome to fly to Perth.

“That is the primary time we flew out of Kununurra and that is what occurred, so I am not going to fly out of Kununurra anymore,” Ms Mills mentioned.

“It is actually disappointing that that is how they deal with us up right here within the Kimberley.

“We count on extra — we pay heaps of {dollars}, we pay for lodging.”

Ms Hills mentioned she anticipated Airnorth to reimburse Yura Yungi for the ticket and lodging bills.

A passenger plane at rest on tarmac.
Airnorth has apologized to clients because it grapples with a employee scarcity.(Equipped)

‘Unprecedented’ scarcity

The federal authorities screens punctuality and reliability for main home airways, nevertheless it doesn’t gather efficiency information for the Darwin-based regional airline.

Airnorth informed the ABC it was experiencing “unprecedented flight crew absenteeism as a result of sickness”.

“We’re being proactive in contacting affected clients,” the corporate mentioned in an announcement.

“We want to thank all our clients for his or her persistence and sincerely apologize for any inconvenience.”

The difficulty of flight punctuality has flared lately within the Kimberley, particularly in Broome, the place delayed flights have prompted havoc for guests and residents within the tourism hotspot.


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